Privacy Policy
Last Updated: August 18, 2025
1. Introduction
See A Home Now ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
When you submit a home viewing request, we collect the following information:
- Name
- Phone number
- Address
- Preferred contact method
- Best time for contact
- Additional notes
2.2 Automatically Collected Information
We may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your home viewing requests
- To communicate with you about appointments
- To improve our services and website
- To comply with legal obligations
- To prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services (e.g., WhatsApp for notifications)
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
7.1 Access and Update
You have the right to access, correct, or update your personal information. Contact us using the information provided below.
7.2 Opt-Out
You may opt out of receiving communications from us at any time by:
- Contacting us directly
- Following unsubscribe instructions in our communications
- Updating your preferences
7.3 Data Portability
You have the right to receive a copy of your personal information in a structured, machine-readable format.
7.4 Data Deletion
You may request the deletion of your personal information, subject to certain exceptions where we are required to retain information for legal or business purposes.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the personal information we collect, use, and disclose
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out: You can opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
9. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to Rectification: You can request correction of inaccurate personal information
- Right to Erasure: You can request deletion of your personal information
- Right to Restrict Processing: You can request restriction of processing in certain circumstances
- Right to Data Portability: You can receive your data in a portable format
- Right to Object: You can object to processing based on legitimate interests
- Right to Withdraw Consent: You can withdraw consent where processing is based on consent
10. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
11. Third-Party Services
Our website integrates with the following third-party services:
- WhatsApp Business API: For sending appointment notifications
- Cloudflare: For website hosting and security
These services have their own privacy policies, and we encourage you to review them.
12. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
13. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@seeahomenow.com
Phone: (512) 210-1431
Address: See A Home Now, [Your Business Address]
16. Exercising Your Rights
To exercise any of your privacy rights, please contact us using the information above. We will respond to your request within 45 days, or as required by applicable law.
17. Complaints
If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection authority.